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Merchant Policy & F.A.Q

 

​Customer Privacy 
We are committed to preserving the trust of our visitors. GH Flooring & Renovation LTD will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about customers to any third party. Personal information such as email addresses and the like, and any other information that is collected by GH Flooring & Renovation LTD, will never be shared with anyone or any other group or organization. Any and all information collected will be treated with the utmost confidentiality. We respect your privacy at all times.
Quality Guarantee 
We are confident that our customers will find the quality of our wood floor products to be second to none. However, responsibility lies with the customer to verify the contents of the order at time of delivery. Product claims must be addressed prior to installation.                                          
Sales Tax 
We are required to collect sales tax of 5% for PST and 5% for GST on all orders being shipped to customers in the province of Saskatchewan. This tax is calculated on the total of merchandise and any shipping/handling charges.
Protection of Cardholder and Customer Data 
GH Flooring & Renovation LTD is subject to the rules and regulations of credit and debit card associations and networks, such as VISA, MasterCard, and Interlink. We are also compliant in regards to the security and safeguarding of cardholder information with "PCI DSS"(Payment Card Industry Data Security Standards), and "CISP" (Cardholder Information Security Program). We comply with all related rules and regulations at all times.

F.A.Q:(Frenquently Asked Questions)

Q1. Solid wood floors and how they're made?
Solid hardwood floors come in a wide range of dimensions and styles, with each plank made of solid wood and milled from a single piece of timber. Solid hardwood floors were originally used for structural purposes, being installed perpendicular to the wooden support beams of a building. Modern construction techniques now rarely use wood building frames and solid hardwood floors are used almost exclusively for their appearance.For flooring, solid wood has many limitations due to the natural characteristics of wood. Expansion and contraction of wood from moisture and temperature fluctuation puts many dimensional restrictions on solid wood floors. Typically, 5" wide and 3/4" thick boards are the largest that can be manufactured from solid wood without compromising the structure of the flooring (some manufacturers produce wider boards using proprietary milling techniques). There is, however, no standard size which will perform well in every environment. For contemporary construction techniques, the most significant characteristic of solid wood floors is that they are not recommended to be installed directly over concrete.

Q2. Laminate floors and how they're made?
A Laminate flooring is a versatile, durable, attractive flooring with the appearance of a hardwood floor. Although laminate flooring looks like wood flooring, there is actually no solid wood used in its construction. Laminate floors are made up of several materials bonded together under high pressure. Most laminate flooring consists of a moisture resistant layer under a layer of HDF (high density fiberboard). This is topped with a high resolution photographic image of natural wood flooring. It is then finished with an extremely hard, clear coating made from special resin-coated cellulose to protect the laminate flooring.

Q3. Engineered wood floors and how they're made?
Engineered wood flooring is composed of two or more layers of wood in the form of a plank. The top layer (lamella) is the wood that is visible when the flooring is installed, and is adhered to the core (or substrate) which provides the stability. Engineered flooring is often preferred over solid hardwood flooring simply because it is very versatile, can be installed in any room of the home (including below grade), and can be installed using a number of different methods.
 

Q4. Some facts about Porcelain Tiles.
Porcelain tiles are ceramic tiles with a water absorption rate of less than 0.5 percent that are used to cover floors and walls. They can either be unglazed or glazed.The hardness of the tile is rated from zero to five according to the ASTM C1027 (or ISO 10545-7) test for surface abrasion resistance of glazed tile. This rating, (sometimes mistakenly called the PEI rating) determines the tiles suitability for various end use conditions.Large scale production of porcelain tile is undertaken in many countries, with the major producers being China, Italy, Spain and Turkey.
Porcelain Tile is also a very common trend in tile installation. There are many different styles of porcelain tiles on the market and they have proved to outperform ceramic tile in durability and looks. 

Q5. Some facts about Adura Vinyl flooring.
Adura is the next generation of luxury vinyl, and the fastest growing category in the flooring business. Adura provides the look and elegance of wood, tile, or stone without the worry! Available in a variety of shapes, sizes, textures, and installation options, Adura delivers award-winning fashion to your home. With proprietary technology, Adura is engineered to look and feel like the real thing, easy to maintain, and is backed up by a 20 year residential/5 year light commercial warranty.
Durable, easy to install and maintain Mannington Vinyl Floors are an affordable choice for any room. Mannington Vinyl has the same great look as wood as they are able to replicate the materials. No heavy maintenance required, a vacuum or mop will keep the floors looking shiny and bright for years to come.

Q6. Some facts about Alterna.
Alterna premium groutable flooring tile establishes a new standard in style and comfort. With its nature-inspired designs, warmth underfoot and realistic textures, it's a floor tile that captures the refreshing authenticity of nature's beauty.
These 16" x 16" vinyl tiles with grout look distinctly unique and since Alterna is made in the USA with naturally abundant limestone, it's just as eco-friendly as it is good-looking.

Q7. Some facts about Leather and Cork.
Leather tiles create a luxurious environment that is both warm and welcoming. Their versatility allows interiors to be either contemporary or traditional. As soon as you enter a room with a leather floor or wall, you are surrounded by a subtle, inviting aroma. Warm to the touch, your leather floor and wall tiles will provide years of enjoyment.
Cork is a renewable and sustainable resource. There isn't a man-made material that can match cork, nor is one ever likely to take its place. Cork's structure is very similar to a honeycomb; each square centimetre is composed of 40 million cells. These cells, as well as the spaces between them, are filled with a gaseous mixture similar to air. This unique structure and composition creates the three most important characteristics in its application as flooring: Insulation,Sound Reduction and Elasticity.

Q8. Preventive Maintenance
There are many steps you can take to minimize maintenance and maintain the beauty of your wood floors as well.Never use sheet vinyl or tile floor care products on wood floors. Self-polishing acrylic waxes cause wood to become slippery and appear dull quickly. Try to use throw rugs both inside and outside doorways to help prevent grit, dirt and other debris from being tracked onto your wood floors. This will prevent scratching.Also, when moving heavy furniture, do not slide it on wood flooring, it is best to pick up the furniture completely to protect the wood flooring, it'll be better to put soft plastic or fabric-faced glides under the legs of furniture to prevent scuffing and scratching.

 

 

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